Career Services

Career Services

You're Not Alone!

Looking for a job but overwhelmed by the process? Does it feel like a full-time job just hunting for one?


Don't worry- You're not alone! Let the Office of Counseling & Student Affairs at  East-West University help to ease your burden. CSA offers students life-long assistance with career services in areas such as:


  • Document preparation (cover letters, resumes, recommendation letters, etc.)
  • Interview skill development
  • Application assistance
  • Job searches/alerts
  • Mock interviews 
  • And so much more! 

Contact Us

Counseling & Student Affairs

312-939-0111 ext. 1813

[email protected]

Career Services Appointment Hours



Job Searching

From searching the web to creating job site accounts and finding the latest career fairs, we're here to help you step out on the right path to hunting down the job that's right for you. For your personal career services appointment, email [email protected] or call 312-939-0111 ext. 1813 today.

Career Services

  • Cover Letter Preparation
  • Resume Creation
  • Recommendation Letters
  • Job Site Account Creation
  • Job Opportunity Alerts
  • Career Fair Announcements
  • Job Interview Skills Development
  • Mock Interviews

Things to Remember for The Job Interview


Helpful Habbits

Tried & True Tips
  • Practice (mock interviews)
  • Research (educate yourself on the position you are applying for; the company you are applying with)
  • Get Ready (map out your commute, outfit, extra career docs, good night’s rest, get up earlier than usual, hearty breakfast, shower)
  • Be ON TIME (do not arrive at your interview’s “scheduled” time - if you do, then you’re already late)
  • Remain Calm (breathe, smile, keep your composure)
  • Show What You Know (show a HUMBLE CONFIDENCE; display genuine interest in the position and the company you are interviewing with)
  • Follow-up (always show your gratitude for their time and follow-up with a hand-written/electronic note of thanks)

Document Preparation

When looking for a job, you must get your ducks in a row before you start submitting job applications. The first step is preparing your cover letter, creating your resume, and gathering your recommendation letters. 


If that sounds like a lot of work, it is. It is an extremely vital part of your job hunt and you should have these important documents prepared ahead of time. If you need help preparing these, make an appointment with CSA today to get started. 

Document Descriptions

A cover letter is sort of an “ice breaker” or "elevator speech" for the interviewer(s). It should give a peek into your personal side and provide the reason(s) why you are the best candidate for the position you are interviewing. Cover letters should be approximately three paragraphs long and include specific examples from your professional experience on why you are the best choice for the position. A cover letter is NOT another resume.

Resumes tell the employer about your work history, skills, and education. Use your resume to highlight items that indicate you are a good worker, are qualified for the position, and bring desirable skills to the job. You can consider your resume somewhat of your own, personal billboard.

A letter of recommendation is not always required, but always great to have it readily available, if requested. It provides your interviewer(s) with perspective from someone other than you; it can be viewed as a “character witness” statement. It should be written on professional letterhead and contact information from the individual writing the letter should be provided for further discussion, if needed. There is an art in requesting letters of recommendation, though. You must consider three things when it comes to requesting a letter of recommendation: who to ask, when to ask, and how to ask.

Document Samples & Templates

Below are samples/templates of the documents needed for your  job search. Use these as guides to building your own personal copies. If you need any assistance, do not hesitate to contact CSA for further help.

Mock Interviews

Practice, Practice, and Practice Some More!

Practice makes perfect… well, almost perfect! Whenever you are preparing for your interview, you should ask someone to role-play with you so that you are more confident in how you respond to different questions. This type of practice is referred to as a “mock interview.” Practicing your interviewing style will help to prepare you to respond to common interview questions, make better outfit choices, conduct yourself professionally and mind your mannerisms, and recognize the body language you projected, amongst other factors that would prove to be valuable feedback. Mock interviews can be done through multiple media outlets such as in-person, zoom, or over the phone.  The individual you request to conduct the “mock interview” with you should play the role of the interviewer and you would be yourself, the interviewee. When choosing someone to help you with your “mock interview,” you should consider asking a professional, preferably one who has experience in the field that you are interviewing (i.e. your professional peers, current/former supervisor, your school counselor, your Program Director, SSC). Think of a “mock interview” as your rehearsal.

See Yourself

Although it may seem silly at first, practice saying your elevator speech in front of a mirror. Pay attention to your facial expressions, your posture, and your body language. Remember, what you see in the mirror is what your interviewer will see in front of them. 

Practice with a Peer

Grab your career documents and a peer (preferably someone with experience in the field you are applying for), and ask them to "interview" you. Make sure that the person "interviewing" you is taking their role seriously because you should be. This gives the opportunity for you to become familiar with some possible interview questions, rehearse your responses, and be prepared for the unexpected when your peer provides their honest, constructive criticism.

See How Others See You

Interviews are not always done in person anymore. Sometimes the interview begins when the employer calls you over the phone. More often than not, there may even be the preference to conduct your interview virtually. Are you prepared? Quick tip when interviewing virtually: make sure to check your device's camera angle BEFORE your interview starts. Make sure that the ambience in your background is professional, well lit, and without background noise. 

Body Language Talks

Keep in mind that when preparing for a job interview, first impressions go beyond our appearances. Yes, dressing professionally and appropriately along with good hygiene play critical roles in make a great first impression; however, these are not the only elements to consider. Our body language, posture, and great self-introduction are also key elements to making a great, lasting impression. Some things just cannot be conveyed through a piece of paper, so bringing your best foot forward is vital.

What does your posture say about you?


Elevator Speech: You Are Your Own Billboard

When you speak during your interview, you must keep calm, be confident, not cocky, and answer the questions intelligently and professionally. Starting off with a good "self introduction" can set the tone for the entire interview.  Check out this "elevator speech" and then try one of your own!


Self Introduction (Elevator Speech)

Summarize your professional standing

“Hello. My name is ‘Jane Doe, and I’m a recent computer science graduate from East-West University”

Briefly explain your work experiences and chief accomplishments

“I have over 10 years in management experience, primarily focused in employee relations.”

End with a “Lead-In” to the next part of the conversation

“Feel free to contact me on how I can assist in the areas of human resources.”


Example Elevator Speech:

“Hello. My name is Joy Sung. I’m a recent Behavioral & Social Sciences graduate from East-West University. I’ve been interning at the local aid office for the past year and I’m excited to find my first caseworker position with the DCFS. It would be a dream come true to help families receive benefits and resources that they would otherwise not have without guidance of a caseworker.”

Common Interview Questions & Answers

One of the first interview questions usually serves as an icebreaker. The trick is to keep it professional while giving a well-rounded picture of who you are.

Sample answer: Thank you for the opportunity to interview for this role. I have a background in marketing and over five years of experience in the industry. I graduated with a bachelor’s degree in business administration and have worked with companies that range from startups to Fortune 500 companies. What excites me about this role is the chance to leverage my skills in digital marketing to drive growth as the company expands into new markets. Outside of work, I’m an avid hiker and was excited to see that the company supports volunteering with the NPS.

Why it works:  This answer covers the candidate’s educational background, work experience, and skills related to the position. They also briefly mention personal interests and their alignment with the company culture. It’s a well-rounded introduction that sets the stage for more in-depth questions.

Often asked to gauge both your self-awareness and your ability to bring value to the team, this mock interview question also touches on areas where you might need improvement or support.

Sample answer: The feedback I’ve gotten during reviews is that my top strength is my ability to adapt and learn quickly. Being able to pivot and adjust to new technologies or processes is invaluable. I’ve often been the go-to person for my team when a new tool or software is introduced, helping to onboard others and streamline a new process. As for my biggest weakness, I can be too detail-oriented at times. While this attention to detail ensures high-quality work, it can also lead me to spend more time than necessary on tasks, which can cause a bottleneck. I’m aware of this tendency and have been working on balancing quality with efficiency.

Why it works: The candidate acknowledges a strength and directly ties it to the demands of remote work, making it particularly relevant to the job they’re applying for. They also openly discuss a weakness but frame it as an area of self-awareness and ongoing improvement.

This question allows the interviewer to assess whether you’ve researched the company and understand the specifics of the job. The hiring manager will evaluate how you perceive your skills to align with the job’s requirements.

Sample answer: I’m a fit for this role based on both my experience working remotely and my passion for [type of company] work. Having spent the past four years in a similar role at [Previous Company], I’ve managed teams, spearheaded projects, and achieved a 20% growth in client retention. I’ve familiarized myself with tools and platforms essential for effective remote collaboration and communication.

Why it works: This effectively showcases the candidate’s experience, knowledge of the company, and alignment of values, making a compelling case for why they would be a strong fit for the role.

Hiring managers want to understand your motivations and whether you’ve done your homework about the company’s values, culture, and mission.

Sample answer: I admire [Company’s Name]’s commitment to innovation and forward-thinking approach to [specific industry or service]. Your recent initiative on [specific project or achievement] stood out to me and showcased the direction the industry is heading. Moreover, I’ve heard consistently positive feedback about the company culture and your professional growth and development emphasis. Joining a team that is not only at the forefront of the industry but also values collaboration and continuous learning is the kind of environment I’m seeking.

Why it works: In this answer, the candidate demonstrates that they’ve researched the company, highlighting recent initiatives and its overall reputation. The answer conveys genuine interest and alignment with the company’s values and mission.

This question aims to understand your ability to learn from mistakes. It’s crucial to frame this answer in a way that shows personal growth and how you turned the situation around.

Sample answer: At my previous job, I was tasked with leading a project that was a new domain for me. I felt confident in my abilities and took it upon myself without seeking much input from others. As the deadline approached, it became clear that I had underestimated the project’s complexity, and we were at risk of failing to deliver on time. I had to admit my oversight to my team and ask for help. Fortunately, we pulled together, and though we delivered slightly later than expected, we successfully completed the project. This experience taught me the importance of collaboration and regularly seeking feedback, especially when navigating unfamiliar territory.

Why it works: The mistake is acknowledged, but the answer also highlights the valuable lesson learned from the experience.

Hiring managers often ask this to understand your motivations for change and to ensure there aren’t any underlying issues. It’s essential to answer this positively or neutrally, focusing on future goals and opportunities.

Sample answer: While I’ve learned a lot and truly valued my time at [Current/Previous Company’s Name], I’m looking for a new challenge and opportunities to grow in different areas. This role at [Potential New Company’s Name] aligns more closely with my long-term career goals and aspirations. I’m also deeply impressed by your company’s commitment to [specific value or initiative], which resonates with me personally and professionally.

Why it works: This answer focuses on the candidate’s desire for growth and their alignment with the potential new company’s values, steering clear of any negativity about their current or previous employer.

This question helps interviewers understand whether you’ll fit well with the company culture and work environment.

Sample answer: I thrive in an environment that encourages collaboration and open communication. Having diverse perspectives and team brainstorming often leads to the most innovative solutions, in my experience. I also value a balance of autonomy, trusting that I can manage my tasks and meet deadlines with the understanding that support or resources are available. Given my background in remote work, I’m comfortable with digital communication tools. Overall, a culture that promotes continuous learning and values feedback is where I see myself excelling.

Why it works: This answer provides a comprehensive view of the preferred work setting, emphasizing collaboration, autonomy, and continuous learning. It also touches on the experience with remote work, making it relevant to the target role.

Team dynamics always play a part, even in remote roles. The hiring manager is looking for your ability to work well within the structure of a unit and on your own.

Sample answer: My boss would describe me as reliable and results-driven. I consistently meet deadlines and often go above and beyond to ensure the quality of my work. My coworkers might say I’m a team player and always willing to lend a hand or share knowledge. In fact, at a recent team-building event, several colleagues mentioned they appreciate my proactive approach to problem-solving and my positive attitude, even in challenging situations.

Why it works: Here, the answer offers a balanced view of how the candidate feels they’re perceived professionally, touching on both work ethic and interpersonal relationships. It also provides specific examples, lending authenticity to the answer.

Every role has some level of stress and periods of heightened pressure. This question helps interviewers assess your coping mechanisms, resilience, and problem-solving skills in challenging situations.

Sample answer: When faced with stressful situations or tight deadlines, I break tasks down into actionable steps and prioritize them. If I find conflicting deadlines, I make it a point to communicate with my supervisor. I align with their priorities and keep them in the loop about all my ongoing projects. Open communication is crucial in such situations. Outside of these immediate strategies, I also practice mindfulness exercises. These techniques help me remain calm and focused, allowing me to tackle challenges with a balanced and clear perspective.

Why it works: This response illustrates a structured approach to managing stress, emphasizes the importance of teamwork and communication, and touches on personal techniques that aid in maintaining a calm demeanor.

Hiring managers want to understand how you approach tasks, collaborate with teams, and fit into the culture.

Sample answer: My work style is a blend of independence and collaboration. I am self-motivated and can efficiently manage tasks independently, ensuring I meet deadlines and maintain quality. However, I also recognize the value of teamwork and the diverse perspectives it brings. When working on larger projects or facing challenges, I believe in pooling collective knowledge and expertise. Regular check-ins and open communication with my team and supervisor are essential to ensure I meet expectations and that work is delivered on time. I pride myself on being adaptable, open to feedback, and eager to learn and grow.

Why it works: The candidate’s approach to their work emphasizes autonomy and collaboration’s importance. It also highlights adaptability and a commitment to continuous learning.

Career Service Resources, Community Job Opportunities, Career Fairs & so much more!

Job searching can be a tall order. It may even feel as though it is a full-time job in itself. For this reason, East-West University offers many different resources to get you started. Make an appointment today for your personal career services session or check out some of these online resources and those available in and around Chicago! 


Mrs. Theresa M. Valdes

Office of Counseling & Student Affairs/Student Academic Advisor

Call 312-939-0111 ext. 1813 or email me at [email protected] today to schedule your personal career services session. Career Services Sessions take place Monday-Friday from 3:00pm-4:00pm. Bring with you the information regarding your work history, educational experience, and any other important information (licensures, certifications, skills, etc.).