Career Services

Records, Counseling & Student Affairs

Your Registration Team

The Office of the Registrar and the Counseling and Student Affairs Office work together as your Registration Team — providing assistance with academic advising, registering for classes, requesting transcripts, student services, changes of information, and more.

Contact Us

Office of the Registrar

Counseling & Student Affairs

University Catalog

The online university catalog is the official source for East-West University policies, procedures, and academic program information. Students are encouraged to utilize the catalog along with materials provided by the individual academic programs (and the advising worksheet) to plan their path to graduation.

Office of the Registrar

From transcript processing and release forms to graduation applications and changes of information, we're here to help! Email us or call 312-939-0111 ext. 1802

Registrar Services

  • Change of Major
  • Change of Grade
  • Diploma Issuance
  • FERPA Release Forms
  • Withdrawal Processing
  • Graduation Application
  • Enrollment Verifications
  • Appeal for Reinstatement
  • Unofficial/Official Transcript Processing
  • Registration & Class Schedule Adjustments
  • Change of Address/Personal Information/Update Contact Information

Contact or Visit the Registrar

Norma A. Aguilar

Registrar

Office Info

  • Location

    East-West University
    829 S. Wabash Ave.
    Suite W802
    Chicago, IL 60605

  • Hours

    Monday through Friday: 9 a.m. - 6 p.m.

Meet Your Registrar

Norma A. Aguilar

Mrs. Norma A. Aguilar

Registrar

Hello, my name is Norma A. Aguilar. I am the Registrar here at East-West University. I provide administrative support to the Admissions Office, Financial Aid Office and Student Academic Advisor. I earned my Bachelor's in Communications, Media and Theatre at Northeastern Illinois University in 2019. As the daughter of immigrant parents and being an immigrant myself, I have always strived to achieve all my goals as much as possible. Growing up in a humble home, I saw how much my parents sacrificed for me to be able to have the education and career I have today. As a former student, I know how hard it was to work (3-4 jobs at a time) along with taking care of my little sister, mom and keeping up with my studies. I was never able to receive Financial Aid; yet with a mother that cleaned houses, a father that painted houses, and an uncle that stepped up to help, I was able to complete my Bachelors. Now that I sit in a role that I never thought I would have a chance to work in, I can honestly say it has even humbled me more. I am passionate about what I do. I am eager to help those in need. My door is always open. If I can't help you fulfill your request, I will always make sure to find someone who can.

[email protected]
Office: 312-939-0111 ext. 1802
Fax: 312-939-0083

Office of Counseling and Student Affairs

Visit the Office of Counseling and Student Affairs for help with class registration, academic advising, scheduling adjustments, academic assistance, and more. Meet with an academic advisor to map out your degree plan and register for classes.  To set up an appointment or learn more, email Theresa Valdes or call 312-939-0111.

Counseling and Student Affairs Services

  • Student Events
  • Student Grievances
  • SAP Academic Plans
  • Withdrawal Processing
  • Program Planning Reviews
  • Student Clubs/Organizations
  • Early Alerts (High-risk Student Reviews)
  • Registration & Class Schedule Adjustments

Contact or Visit Academic Advising

Theresa M. Valdes, MBA, BAOM

Academic Advisor

Office Info

  • Location

    829 S. Wabash Ave.
    Suite W813
    Chicago, IL 60605

  • Hours

    Monday through Friday: 9 a.m - 6 p.m.

Meet Your Academic Advisor

Theresa M. Valdes

Mrs. Theresa M. Valdes

Academic Advisor, Office of Counseling & Student Affairs

“Hello, my name is Theresa M. Valdes and I am your Student Academic Advisor over the Counseling & Student Affairs Office. I provide assistance in a variety of ways including registration, program planning and degree audit reviews, SAP Appeals and Academic Planning, the coordination of student activities, clubs and events, as well as, filling the role of the liaison between students, staff and faculty. I earned my Associates in Medical Assisting in 2007, my Bachelors in Organizational Management in 2011, my Master’s in Comprehensive Business Administration in 2013, and my School of Ministries certification in 2017. As a single mother of five children by the time I turned 22 years of age, juggling school, three jobs and raising five small kiddos was not the easiest of tasks. But, despite what may seem to be an impossible feat, I was able to overcome all obstacles I was faced with and learned how to preserver. I whole-heartedly believe that everything happens for a reason and because I have traveled what I like to believe my path backwards, I can appreciate a struggle. I’ve also learned that despite our struggles, everyone is valuable, regardless of where they come from, what color their skin is, or how much money they have/don’t have. I come to East-West University with an eager excitement to be able to help the best students in the world and work alongside the most genuine staff/faculty, as I have already come to know. My work experience includes over 20+ years of management in both the higher education and restaurant industries, as well as, extensive volunteer work as an ESL and Bible Institute teacher. My motto: “It’s not enough to believe, you must KNOW!” (You are worth the best, live in that Truth!)

[email protected]
Office: 312-939-0111 ext. 1813
SMS: 872-216-8272
Fax: 312-939-0083

Student Resources, Crisis Lines & Community Services

There are times when a situation may arise that requires the assistance from outside support. Asking for help is nothing to be embarrassed or timid about. We all need a helping hand sometimes. Some of the assistance that is available to you include East-West University Student Resources, Emergency/Crisis Hotlines, and Community Services- most of which are free and confidential, so please do not hesitate to ask for help!

Student Forms

Please contact us to request forms not currently posted here.